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Employment opportunities

The YMCA of Pictou County, has a mission as a charitable organization to provide leadership to enhance the health and wellbeing of our diverse community. 

 

MEMBERSHIP SALES AND SERVICES ASSOCIATE

 

The Membership Sales and Service team provides exemplary service. As a member of the team, you will demonstrate the benefits of the YMCA through excellent communication skills and your dynamic personality.  You have good computer skills and a willingness to take initiative.

 

Key responsibilities

  • Continuous relationship building with members, volunteers, visitors, and the community. Welcome and greet all visitors by phone and in-person, provide tours of the facility, and information about programs and services.
  • Use, monitor and manage a database of members, programs, bookings etc.
  • Accurate cash handling, including registration and NSF payments, point of sale purchases, rentals, Strong Kids donations etc. Discuss overdue accounts with members and collect fees.
  • Model best practices and exhibit the highest level of service delivery consistent with S.A.M. standards, including the 7 steps to selling procedures, renewal and retention practices, and handling complaints and concerns in a professional manner.
  • Knowledgeable about programs, and demonstrate and promote the mission, vision, and values of the YMCA.
  • Complete accident/incident reports, assist with emergency situations, and complete general tidying, filing, and housekeeping duties in the membership area.
  • Ensure administration duties are accurately and effectively completed.
  • Responsible for filling all scheduled shifts and finding coverage in case of sickness.
  • Special projects as required.

 

Competencies

  • Communication:  Communicate in a thorough, clear and timely manner and support information sharing across the YMCA.
  • Flexibility and Adaptability:  Able to work quickly and efficiently despite uncertainly, adjusts to customers needs, responds to unforeseen opportunities and issues with confidence, integrates new information as it becomes available.
  • Relationship Building and Collaboration:  Build positive interaction both internally and externally to achieve work related goals. 
  • Personality: Determined, genuine, welcoming, hopeful, nurturing and fun.

 

Qualifications/Experience

  • Customer service and sales experience
  • Intermediate computer skills
  • Excellent communication skills
  • Up-to-date criminal record check and child abuse registry check

Assets

  • CPR
  • Social media
  • knowledge of design programs

Status

This part-time position requires you to be available for a variety of shifts - morning, afternoon, evening and on the weekend. Hours and shifts may vary.

 

This position will close at 4 p.m. on Friday, March 6th 2015. Please email your application (cover letter and resume) to This email address is being protected from spambots. You need JavaScript enabled to view it..  Only those selected for an interview will be contacted.

________________________________________________________________________________________

 

The YMCA of Pictou County is currently accepting applications for lifeguards and swimming instructors.

 

Applicants must have

  • Current NLS
  • Current YMCA Instructor Course or
  • WSI (Water Safety Instructor)
  • LSI instructor an asset

Successful applicants will be required to undergo a criminal records check and child abuse registry screening.

 

Send your application (cover letter, resume with reference and copies of certifications) to Mike Thompson.

 

Mike Thompson

2756 Westville Rd, R R # 3

New Glasgow

NS, B2H 5C6

 

Phone: 902-752-0202

Fax: 902-755-3446

This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

 

 

 

 

 

 

 

 

 

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